Store Hours & Shipping Information
Free shipping restrictions:
Shipping address must be within the Continental US.
If your billing and shipping address is different, we will need to speak with the card holder before the order is shipped.
General Information:
In stock orders placed Monday-Friday on or before 2pm EST will ship the same day. Orders placed Monday-Friday on or after 2pm EST will ship the following business day day.
AquaAmp uses the fastest, most efficient and affordable shipping method available. We use FedEx and USPS for shipping within the United States. Extra charges apply to Hawaii, Alaska, Puerto Rico, Guam and SP.
For all Domestic and International customers.
We are closed for all Major Holidays:
New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and the day after, Christmas Day, New Year's Eve.
We will resume regular shipping when we return from Holiday closures.
**All packages shipped within the state of Florida will be charged a 7% sales tax. **
International Shipping:
We ship items internationally via United States Postal Service. Generally speaking we will ship items International Priority which takes about 6-10 business days (non-trackable). If you would like your item shipped quicker we offer International Express shipping that will get your item to you in about 3-5 business days. Transit times are based on what the Postal Service quotes and does not include delays in customs within your country.
We cannot issue return call tags for international customers. Please ensure you are purchasing the correct items before completing your check out. All returned items for international customers will be shipped at the customer’s expense. If you have purchased the wrong item and need to return it, you will not be refunded your original shipping money.
If a package is returned to us for non-receipt, you will be refunded minus the shipping costs. If you would like the package resent to you, there will be another shipping charge. If you have any questions regarding shipping or our policy feel free to contact us at 1-813-336-1181.